AI-Powered Internal Service Finder

Government

AI Assistant

Vertical stripes in shades of blue, turquoise, and purple

An internal AI assistant that streamlines city operations (*e.g: Boston) by helping employees quickly find services, departments, and resource support using natural language, improving efficiency and reducing administrative overhead.

Key Highlights:

  • AI Assistant for service navigation and internal resource discovery 

  • Natural language chat interface for quick and intuitive answers 

  • Smart routing to the right team, or escalation to live support when needed 

Computer and smartphone displaying a chatbot interface named Boston Buddy for finding services in the City of Boston.

Key Benefits: 

Reduces Intranet & Helpdesk Load

Faster Access to Internal Resources

Cross-Department Efficiency

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